Privacy Policy
This Privacy Policy explains how BeeActive Studio ("we", "us", "our") collects, uses and shares information when you use our mobile applications and this website (together, the "Services"). If an individual app has additional privacy terms, they will be shown inside that app and apply in addition to this policy.
1. Information we collect
Information you provide
- Account information, such as your name and email address, if an app lets you create an account.
- Content you create in an app, such as entries, preferences or settings.
- Messages you send us, for example when you contact support.
Information collected automatically
- Device and usage information, such as device model, operating system version, app version, language, and how features of the app are used.
- Diagnostic information, such as crash reports and performance data, used to find and fix problems.
- Website analytics: this website uses Google Analytics for Firebase, which uses cookies to collect information such as pages visited, approximate location (country/city), browser and device type. You can opt out with the Google Analytics opt-out add-on or by blocking cookies in your browser.
Information from app stores
When you make a purchase, payment is processed by Apple or Google. We do not receive or store your full payment card details; we only receive confirmation of the purchase and its status.
2. How we use information
- To provide, maintain and improve the Services
- To create and manage your account, if you have one
- To process purchases and subscriptions
- To respond to your questions and support requests
- To diagnose crashes, fix bugs and keep the Services secure
- To understand, in aggregate, how the Services are used so we can make them better
- To comply with legal obligations
We do not sell your personal information, and we do not use it for purposes unrelated to the Services.
3. Third-party services
We use trusted service providers to operate the Services. They process information on our behalf and only as needed to provide their service. Depending on the app, these may include:
- Google Firebase (hosting, authentication, database, analytics and crash reporting) โ Firebase privacy information
- Apple App Store and Google Play (app distribution, purchases and subscriptions)
- Cloudflare (website hosting) โ Cloudflare privacy policy
- Telegram (delivering messages sent through our contact form to our team) โ Telegram privacy policy
If an app shows advertising or uses other third-party services, those will be described in that app's store listing and privacy details.
4. How we share information
We share information only:
- With service providers who help us run the Services, as described above
- When required by law, or to protect the rights, safety and security of our users, the public or BeeActive Studio
- In connection with a merger, acquisition or sale of assets, in which case we will notify you
- With your consent
5. Data retention
We keep personal information only for as long as needed to provide the Services and for the purposes described in this policy. When you delete your account, we delete or anonymize your personal information within 30 days, unless we are required by law to keep it longer.
6. Deleting your data
You can request deletion of your account and associated data at any time. See our account deletion page for instructions.
7. Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit. No method of transmission or storage is completely secure, but we work to protect your information and review our practices regularly.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, send us a request through our contact form. If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.
9. Children's privacy
Our Services are not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. International transfers
Our service providers may process information in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the effective date above. If changes are significant, we will notify you within the app or by other appropriate means.
12. Contact us
If you have questions about this Privacy Policy or your data, send us a message through our contact form.